Privacy & cookies

How we handle privacy and cookie choices

This page explains how the Panco Group website handles personal information, membership enquiries and cookie choices.

Personal information

Information we may collect

We keep the website focused on business enquiries, membership applications and network information.

Why we use it

How personal information is used

We use personal information for reasonable business purposes linked to operating the Panco Group network and responding to enquiries.

Responding

To answer enquiries

We use contact details to reply to messages, membership questions and service requests.

Membership

To review applications

We use company and contact details to understand membership fit, trade lanes, cargo focus and commercial relevance.

Website

To maintain and improve the site

We may use technical information to keep the website secure and working properly, understand performance and, with consent, measure advertising and reach interested visitors again.

Cookie statement

Cookie choices are optional and easy to change

Essential storage

We use essential storage to remember your cookie choice and to support basic site functions. This is not used for advertising.

Optional analytics cookies

We use Google Analytics 4 to understand how visitors use the website. Analytics storage is denied by default, so Google Analytics does not set analytics cookies unless you accept this category.

If you accept, Google Analytics may set the _ga and _ga_<container-id> cookies to tell visits and sessions apart. They may remain for up to two years. Analytics consent does not automatically enable advertising or remarketing.

Optional advertising and remarketing

If you consent, we use Google Ads to measure campaign visits and membership enquiries, create audiences of interested visitors and show more relevant PANCO advertising on Google services. Google Ads may use advertising cookies and identifiers such as _gcl cookies for these purposes.

Consent Mode v2 sends your choice to Google through the ad_storage, ad_user_data and ad_personalization signals. If you decline, these signals remain denied: advertising cookies are not stored and your visit is not used for personalised remarketing. Google tags may still send limited cookieless consent and measurement signals.

If you consent to advertising cookies, we also load the OpenAI Pixel to measure completed membership enquiries, starting an application, continuing to WhatsApp and visits to the Freightcamp website. App downloads and QR codes are excluded from these conversions. OpenAI can use the first-party attribution cookie __oppref to connect these actions with ads shown in ChatGPT.

Automatic advanced matching is enabled for this Pixel. It can detect supported contact information entered on this website and normalise and hash it in your browser before sending it to OpenAI to match conversions. The events we configure do not include your message or contact details in plain text. We mark these conversion events to opt out of future user-level personalisation. You can change or withdraw advertising consent at any time in Cookie Settings.

Changing your choice

Use the Cookie settings button on the website to change or withdraw your preference at any time. You can accept analytics without advertising, accept advertising without analytics, or choose necessary storage only.

Third-party content

Some pages load images, fonts or scripts from trusted third-party hosts. These services may receive technical information such as your IP address when your browser requests those files.

Your rights

Privacy questions and requests

You can contact us about privacy questions, personal information requests or cookie-related questions.

Need to contact us about privacy?

Emailcontact@pancoworld.comand tell us what you need help with.

PANCO Group

WhatsApp

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Please share your contact details so we can send you the information you need.