PANCO member Marinair Cargo Services in Greece has shared its outlook on freight forwarding in an Air Cargo Week interview. Managing Director and CEO Pavlos Poutos discusses technology, predictive intelligence and resilience, emphasising that experienced logistics professionals remain essential for interpreting data, managing uncertainty and supporting customers through supply chain disruption.
Marinair Cargo Services, PANCO member in Greece, has shared its perspective on the future of freight forwarding in a feature interview published by Air Cargo Week.
In the article, Managing Director and CEO Pavlos Poutos discusses how technology, resilience and human expertise are expected to shape the next phase of the logistics industry.
While AI, automation and digital platforms continue to enhance booking processes, visibility and operational efficiency, Marinair believes that technology alone will not define success. Instead, experienced logistics professionals will remain essential for interpreting information, managing uncertainty and supporting customers when supply chains are disrupted.
The interview also highlights the growing importance of predictive intelligence. Rather than simply providing cargo visibility, forwarders are increasingly expected to help customers anticipate and avoid potential disruptions. According to Marinair, the ability to transform supply chain data into informed decisions before problems occur will become a key differentiator in the years ahead.
Reflecting on changing customer priorities, Marinair notes that resilience and business continuity are becoming increasingly important considerations alongside freight rates. As global supply chains continue to face geopolitical, regulatory and operational challenges, freight forwarders are taking on broader roles as consultants, risk managers and strategic partners.
The article also examines shifts in global manufacturing and trade patterns, including continued growth across markets such as India, Vietnam, Indonesia and Mexico. Marinair believes these developments will create opportunities for agile independent forwarders that can combine local expertise, responsive decision-making and strong international partnerships.
Through its contribution to the discussion, Marinair offers a forward-looking view of how technology and human judgement can work together to support more resilient and informed supply chains.
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- Company
- Marinair Cargo Services
- Country
- Greece
- Network
- PANCO
- Publication
- Air Cargo Week
- Interviewee
- Pavlos Poutos, Managing Director and CEO
- Key themes
- Technology, human expertise, predictive intelligence and supply chain resilience
Fast facts
What did Marinair Cargo Services discuss in Air Cargo Week?
Managing Director and CEO Pavlos Poutos discussed how technology, resilience and human expertise are expected to shape freight forwarding, alongside changing customer priorities and global trade patterns.
How does Marinair view the role of technology in freight forwarding?
Marinair believes AI, automation and digital platforms enhance booking, visibility and operational efficiency, but experienced professionals remain essential for interpreting information, managing uncertainty and supporting customers during disruptions.
Why does Marinair consider predictive intelligence important?
According to Marinair, customers increasingly expect freight forwarders to help anticipate and avoid disruptions, rather than simply provide cargo visibility. Turning supply chain data into informed decisions before problems occur is expected to become a key differentiator.
How are customer priorities changing, according to Marinair?
Marinair notes that resilience and business continuity are becoming increasingly important alongside freight rates, with freight forwarders taking broader roles as consultants, risk managers and strategic partners.
Where does Marinair see opportunities for independent freight forwarders?
Marinair believes changing manufacturing and trade patterns, including growth in India, Vietnam, Indonesia and Mexico, will create opportunities for independent freight forwarders combining local expertise, responsive decisions and strong international partnerships.
